What information is collected?
We collect personal information about you from various sources, including this and other Swatch On websites, mobile applications, when you email us or communicate with us through social media, or when you participate in events or other promotions.
- Your name (or your company’s name)
- Contact information (including email address)
- Shipping information (including the billing address and shipping address)
- Payment information (including payment card number, security code, expiration date, cardholder name and billing address)
- Information you provide by interacting with us through social media, including photographs
- Demographic information such as postcode, preferences, and interests
- Other information relevant to customer surveys and/or offers
How the collected information is used?
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Process a transaction
- Internal record keeping
- Provide products or services you request
- Improve our products and services
- Improve our website and online store
- Customize the website according to your interests
- Marketing and promotional purposes
- Enhance your shopping experience and so on
We will never sell your information. However, we may share your information within Credit card companies and third parties with whom we have a relationship for better customer services (ex. Logistics, Payment, etc.).
How the collected information is safeguarded?
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How do we link to other websites?
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
A cookie is a small amount of data that is placed by your browser on your device. Once you agree, the data is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
How do we control your personal information?
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.